Terms of Service

These Terms of Service (“Terms”) govern your access to and use of Online Street (the “Service”), a multi-tenant software platform that helps shop owners create and operate online storefronts. By creating an account, registering a shop, or using the Service, you agree to these Terms.

1. Acceptance of terms

If you do not agree to these Terms, do not use the Service. If you use the Service on behalf of a business, you represent that you have authority to bind that business to these Terms.

2. Description of the service

Online Street provides tools for shop owners to manage catalogs, storefronts, orders, and related settings. Optional features may include connecting social accounts (such as a Facebook Page) so that authorized publishing or related tools can be offered when enabled.

Features may change over time as we improve the platform. Some features may require an active subscription or plan.

3. User accounts

• You must provide accurate registration information and keep your credentials secure.
• You are responsible for activity that occurs under your account.
• Notify us promptly if you suspect unauthorized access.

4. Shop and business responsibilities

As a shop owner, you are responsible for:

• Your shop’s products, pricing, inventory accuracy, and storefront content
• Customer service, order fulfillment, returns, and communications with your customers
• Compliance with applicable laws for your business (including consumer, tax, and advertising rules)
• Obtaining rights to any images, text, brands, and other content you upload or publish

5. Subscriptions and payments

Access to some or all of the Service may require a paid subscription or plan. Pricing, billing cycles, taxes, and renewal details are presented at checkout or in your billing/plans area when you subscribe. Platform payments for SaaS plans may be processed by third-party payment providers.

Specific refund or cancellation terms, if any, will be communicated in your plan materials or billing interface and may be updated from time to time.

6. Acceptable use

You agree not to:

• Use the Service for unlawful, harmful, fraudulent, or deceptive purposes
• Upload malware or attempt to disrupt, scrape excessively, or reverse engineer the Service in unauthorized ways
• Infringe intellectual property or privacy rights of others
• Harass others or post content that is illegal or abusive
• Circumvent security, subscription, or access controls

7. Content you upload

You retain ownership of content you upload (such as product images and descriptions). You grant Online Street a limited license to host, process, display, and transmit that content solely as needed to operate the Service for you and your customers.

You represent that you have the rights needed for any content you upload or publish through the Service.

8. Social media integrations

Facebook and Instagram connection and publishing features are not currently available in Online Street. If those features are offered again in the future, connecting a Facebook Page or Instagram account would authorize us to use access granted by Meta only to provide the features you request, and you would remain responsible for Meta’s terms and the content you authorize.

Social features (when available) depend on third-party APIs and account requirements. We are not responsible for outages, policy changes, permission denials, or account restrictions imposed by Meta or other third parties.

9. Third-party services

The Service may integrate with third parties (hosting, payments, messaging, Meta, and others). Your use of those services may be subject to their separate terms. Online Street is not responsible for third-party services outside our reasonable control.

10. Intellectual property

The Online Street platform, branding, software, and related materials are owned by us or our licensors. Except for the limited rights granted to use the Service, no rights are transferred to you.

11. Service availability

We aim to keep the Service available and reliable, but we do not guarantee uninterrupted or error-free operation. We may perform maintenance, updates, or suspend access when needed for security or operational reasons.

12. Suspension and termination

We may suspend or terminate access if you violate these Terms, fail to pay applicable fees, misuse the Service, or create risk to the platform or others. You may stop using the Service at any time. Provisions that by nature should survive (including intellectual property, disclaimers, and limitations of liability) will survive termination.

13. Privacy

Our collection and use of personal information is described in our Privacy Policy.

14. Disclaimers

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, EXCEPT WHERE SUCH DISCLAIMERS ARE NOT ALLOWED.

15. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Online Street AND ITS OPERATORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE THREE (3) MONTHS BEFORE THE CLAIM, OR A LESSER AMOUNT IF REQUIRED BY LAW.

Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted by law.

16. Changes to the service or terms

We may update the Service and these Terms from time to time. We will update the “Last updated” date on this page when Terms change. Continued use after changes constitutes acceptance of the updated Terms, except where additional consent is required by law.

17. Contact

Questions about these Terms can be sent to:

• Email: support@onlinestreet.in
• Address:
  India

Governing law, venue, and company legal entity details may be added here when finalized by the business. Until then, disputes will be handled in good faith between the parties under applicable law.